Sorry a phone mast close to you isn’t working...

[Junior]

Has anyone else noticed there seems to be a LOT of masts not working at the moment?  Wherever I seem to search on the Status Checker it says... ‘Sorry a phone mast close to you isn’t working’.  I’ve done home and work postcodes and then big towns like Leeds, London, Sheffield, Manchester etc. 

On a side note - I think that the my network app and Status checker could do with mirroring what Vodafone do by identifying the mast that isn’t work.  Can this also be fed back please?

[Cleoriff]

@Martin-O2?

[Martin-O2]

Hey @Junior, @Cleoriff I'm not aware of any widespread mast issues at the moment. I've checked a few post codes myself and all came back fine. 

What area are you having difficulties in? I can check if there are any issues there. 

[jonsie]

Mine comes back ok too although coverage here is quite poor being in a small village. I've reported it again!

[jezza1234]

Interestingly I was having problems at the end of last week making calls from my office. When I checked the app there were no reported problems in my area.

When I then called C.S I was informed that a local mast to me was down. clearly the information on the App is not as accurate as it should be.

[Cleoriff]

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@jonsie wrote:

Mine comes back ok too although coverage here is quite poor being in a small village. I've reported it again!

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Interesting to see how close you are to Bedlam @jonsie

[jonsie]

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@Cleoriff wrote:

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@jonsie wrote:

Mine comes back ok too although coverage here is quite poor being in a small village. I've reported it again!

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Interesting to see how close you are to Bedlam @jonsie

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Very handy it is too!

[Junior]

Hi Martin. I’ll PM you.

[Martin-O2]

Thanks @Junior, I've replied. 

[mcp1988]

Same thing has been happening in Belfast from october