I used to be with EE and then VF and when in Belfast CC I could get lightening fast speeds with EE and very good speeds with VF. I have changed to O2 due to a very good deal and never been so sorry in all my life! The speeds are appalling!
I would sometimes struggle to get above 1Mbps and trying to watch the world cup was nearly impossible at times.
I am well aware that VF and EE have far more capacity than O2 but given they just bought a load of 2300Mhz then they really need to realise that there's more to the UK than London ffs!
Not to mention 2300Mhz will be crap for covering long distance and penetrating buildings!
I have complained using the app and on the phone. On the app I just get a message back saying there's no issues (so obviously capacity problem) and on the phone they sent me a new sim which made no difference at all.
It's a shocking network and I'll be buying out of my contract as soon as it's reasonably financially viable!
I suspect it's shocking in different areas @davybhoy
I certainly have never experienced a problem where I live. It's a pity you didn't try a free sim from O2 before you committed yourself to a contract
Unless you are within the 14 day cooling off period?
*The Game Is On*
Is it really a common story?
I'm on O2 currently and I don't like the sound of that. I'm on a Sim only contract at present but want to get the OnePlus 6 on contract with O2.
I have noticed recently in Belfast City Centre, slow speeds and not great coverage recently. It wasn't always like this though. Although I always remember a sort of black spot on East Bridge street outside Lanyon Place station (formerly known as Belfast Central), but that was it.
Should I be reconsidering who I take out my contract with? Or could the slow speeds and less coverage in Belfast CC have somthing to do with the recent storm "Storm Ali" which hit us recently?
I kinda want to go to the O2 store today to get this new phone... Should I reconsider using O2??
@davybhoy - similar problem up in the Maiden City, I find switching my OP3T from 4G/3G/2G to 3G/2G option gets me much better responses during the afternoon on weekdays... But I get far better performance when switched back to 4G when at home, about 8 miles away.
Try changing to 3G/2G only near Lanyon Place, see if that gets your load speeds back to something close to normal on web browsing or social media there...
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