Slow 3g

[Anonymous]

Why is 3g so slow at helps field and Sutton hill telford speed Ofton down to 10 k or or less when I complain same old reply nothing wrong it must be your phone even after I have tested using to phones

[MI5]

It's network congestion because O2 have too many customers trying to use the network all at the same time.
Same all over UK at the moment.
Upgrades are ongoing but taking some time 😞

[Anonymous]

download my network app, its free to use and wil tell you a lot of information about whats happening around you in terms of cell sites, maintainance etc. it could be that o2 are upgrading your area to 4G, you have to bear in mind when network upgrades take place they take time. and sometimes services may be slower as your local cell site may be down whilst the upgrade is happening. use this app and see what it says, and please do let us know...

jay 

[Anonymous]

Where do I down load from

[jonsie]

It may be of assistance looking through this thread :

Network Issues? Self help thread by adamtemp64 - Here

[Anonymous]

http://www.o2.co.uk/coveragechecker

i have checked your area, u seem to have a couple of off spots near you so that could be why if your in that orange area failing that more than likeley maintainance or upgrades. use the app i told you as that will tell you in your area whats happening.. 

[Anonymous]

me network app will be in your google play store on your device if android or app store if apple  

[jonsie]

https://play.google.com/store/apps/details?id=uk.co.o2.android.mynetwork&hl=en

[Anonymous]

I look forward to reading a "My Signal has improved" post. 😞

[Anonymous]

since i have gone on to 4G my service and signal has improved by about 30%