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Signal

RadioRental
Level 1: Joiner
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Since April phone mast has been vandalized...which is very near my home. I cant get a signal at all in my garden ...my phone freezes loads and all functions fail miserably...at my with end paying for a phone I can't use to its potential.
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MI5
Level 94: Supreme
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@RadioRental 

Download the My Network app and keep reporting it https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@RadioRental

Unfortuantely repairing a mast can take a bit of time, and with Covid-19 stituation this will have possibly delayed any repairs / replacement, and also in getting access.

I would recommend using Wifi Calling if your handset has this functionality.

I would also recommend download the o2 my network app, and reporting the issue on their this will then notify you of any update.

You can also put your post code into https://status.o2.co.uk and check for any updates.

I also doubt o2 will give you any money back on your airtime, as this is something they can not have foreseen.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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