Search function : Is there an explanation ?

[Beenherebefore]

I key into the Community Search box ross brawn and the following results are produced.

N.B. It says Do you mean Ross brawn undeneath the actual search requested.

https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=ross+brawn

After clicking on the alternative search Ross brawn the following is returned :

https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=Ross%20brawn

Can anybody explain to me the difference between the 2 sets of results ?

[jonsie]

Yes just put a Google search box instead of their own useless search box! 

[pgn]

Yes, @Beenherebefore, perhaps O2 Forum Support are taking the easy way out, and hoping everyone will leverage an external search engine, such as Google, for searching the forums... Or is it "fora"? 

[pgn]

That's an Idea, @jonsie, there's a section specifically for those...

[Cleoriff]

Currently those I have mentioned have been related to Off Topic threads. I wouldn't use Google for those type of posts.  I do use Google a hell of a lot when searching for specific O2 related links (or technical answers). O2 Insurance was the last one I searched for today ....I didn't even try the Forum search box. Straight to google which gives me the answers I want.... and ALL related to O2 insurance,

I also have 100's of O2 links stored in One Note. I started this years ago when I realised the forum search facility wasn't fit for purpose...

[Martin-O2]

Hey guys sorry for the late reply on this one! 

We're going to raise this with the platform provider to ask why you get a duplicate result off the suggested search and also see if any improvements can be made to the overall functionality. 

[jonsie]

Just ask them to change their search box for a Google search function. Theirs needs to be rebuilt from scratch.