cancel
Showing results for 
Search instead for 
Did you mean: 

Screen repair

Jen-Dav
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi all! I’ve just managed to crack the screen on my Samsung s20. No insurance. The crack doesn’t bother me but the top part of my phone won’t work! Has anyone had a repair through o2 and how much did it cost?

Message 1 of 2
153 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 122327 Posts
  • 609 Topics
  • 19040 Solutions
Registered:

@Jen-Dav 

You need to send it in to O2 for them to quote you once they have assessed the phone.

You can then choose to accept the quote or have the phone returned to you. 

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

You can also try local repair shops or Samsung themselves, but be aware that your warranty will be void if you choose a none approved repair shop,

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
136 Views