Scam Armenia Calls

[PompeyYorkBlues]

Not sure if people are aware, but last month I received a call from Armenia and answered it to tell them ‘Go Away’ in not very polite terms. I was charged 3 Pounds for the 5 second privilege. 
O2 refunded me which is great, but thought I’d make people aware, as I never knew you could get charged for receiving random calls.

[Bambino]

@PompeyYorkBlues Basic rule of thumb - If you don't recognise the number, don't answer the call.

You can block the number that called you, or any number you think may be suspicious.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

[PompeyYorkBlues]

Thanks Bambino

[MI5]

https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/advice-wangiri-missed-call-sca...

[PompeyYorkBlues]

Thanks MI5. I defo didn’t ring them back. Just answered to shout 2 words at them and got charged. First I’ve ever heard of being charged for answering a call. Cheers for the info though 

[MI5]

Never thought that possible either when on your home network @PompeyYorkBlues 

@Kei-M_O2 any comment from O2 as to how this is possible?

[PompeyYorkBlues]

When I phoned up to notify O2 and ask for the cash back they were great and credited my account, but the guy I spoke to couldn’t explain why or how it happened. Seems bizarre to me, but defo a scam of some sort for sure 

[Kei-M_O2]

Hey @PompeyYorkBlues ,

Thanks for your report - could you do me a favour and private message me your phone number? We'd like to do some traces and see what's actually gone on in the background,

Thanks,

[steverolfe]

I have a similar issue. Billed for 2 calls to or from Armenia. The bill shows the time and duration of the calls, but not the date, which is strange.

[japitts]

Incoming calls are not charged for when you're using your home network.

Immediately redialling is a common cause of charges in this scenario.