on 28-06-2024 12:04
Not sure if people are aware, but last month I received a call from Armenia and answered it to tell them ‘Go Away’ in not very polite terms. I was charged 3 Pounds for the 5 second privilege.
O2 refunded me which is great, but thought I’d make people aware, as I never knew you could get charged for receiving random calls.
on 28-06-2024 13:08
@PompeyYorkBlues Basic rule of thumb - If you don't recognise the number, don't answer the call.
You can block the number that called you, or any number you think may be suspicious.
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
There are also these links to look at:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/
on 28-06-2024 16:16
on 28-06-2024 16:16
Thanks Bambino
on 28-06-2024 16:20
on 28-06-2024 16:34
on 28-06-2024 16:34
Thanks MI5. I defo didn’t ring them back. Just answered to shout 2 words at them and got charged. First I’ve ever heard of being charged for answering a call. Cheers for the info though
on 28-06-2024 16:44
Never thought that possible either when on your home network @PompeyYorkBlues
@Kei-M_O2 any comment from O2 as to how this is possible?
on 28-06-2024 17:59
on 28-06-2024 17:59
When I phoned up to notify O2 and ask for the cash back they were great and credited my account, but the guy I spoke to couldn’t explain why or how it happened. Seems bizarre to me, but defo a scam of some sort for sure
on 01-07-2024 15:43
on 01-07-2024 15:43
Hey @PompeyYorkBlues ,
Thanks for your report - could you do me a favour and private message me your phone number? We'd like to do some traces and see what's actually gone on in the background,
Thanks,
on 05-07-2024 08:15
on 05-07-2024 08:15
I have a similar issue. Billed for 2 calls to or from Armenia. The bill shows the time and duration of the calls, but not the date, which is strange.
on 05-07-2024 09:16
Incoming calls are not charged for when you're using your home network.
Immediately redialling is a common cause of charges in this scenario.