Samsung 22 Ultra - Out of stock

[KehS]

After being called by O2 as I have been out of contract for quite a while and told I have been due an upgrade for nearly 2 years, the salesperson convinced me that I MUST have the Samsung 22 Ultra. After being on the phone for nearly forty five minutes and they finally [processed the sale, I was then told that in fact it was out of stock and couldn't give me a time when it would be back in stock. Each time I have called over the last two weeks, I have been told another  two weeks, another weeks and yet another two weeks from each date. Anyone else having this failure from O2?

[Enlli]

Sadly O2 don't operate a live stock situation which makes life difficult when you want a particular phone.

The Sales people are just that....they are only interested in getting commission whatever the outcome for the customer.

[KehS]

Yes trying to get an answer out of them as to when I will possible get my device is aggravating to say the least

[Enlli]

Yea. Thing is there is no way for us customers on here, or even the team advisors, to know when they are expecting deliveries.

[Emmadal22]

I'm also in same boat I ordered samsung galaxy 22 ultra on 29th December and I got told last week by o2 its two weeks but on the website it's say 1 week