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SMS Challenge on sign-in to Forum this morning

pgn
Level 79: Lord of the Boards
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What's the reason for this sequence of transactions needed to sign in to the Forum on laptop earlier, and just now to the web version of My O2 on mobile, @Dave-O2?

1000018497.png

 

SMS lands, after a warning not to share the PIN that is about to arrive...

 

1000018498.png

 

Something amiss?

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blissgirl
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Just had it again now logging in on laptop

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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Bambino
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Seems that I can still log in on my PC @pgn , which may not be affected, but if it starts asking for security codes it may signal the end of my tenure here. I'm sure that would please some, and to be honest, after 14 years maybe it's time. It's been getting OCD for a long time now, and much much worse recently, if you catch my drift.

I DO NOT WORK FOR O2



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Cleoriff
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Well I'm about to log off. If I'm not seen again, you will know the reason why!!

Veritas Numquam Perit

Girl in a jacket
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Mi-Amigo
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Had the same issue when it came to logging on this afternoon on my laptop.

Simple question - why was no notification of this change posted on the O2 Community ?

The powers-to-be must have known about this for days/weeks/months so why not let us know ?

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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gmarkj
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Any comments @Dave-O2 ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
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Had a PM from mod Daniel earlier, @gmarkj to say @Dave-O2's messages are not getting through at the moment. Don't know if it's been resolved yet.

I DO NOT WORK FOR O2



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gmarkj
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thanks for the heads up @Bambino - let's hope it gets fixed as quickly as the feedback pop up...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
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HA!!!!!

I DO NOT WORK FOR O2



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Cleoriff
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Back on about an hour ago. No security required. Lucky me 😂

Veritas Numquam Perit

Girl in a jacket
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pgn
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Well, I have not needed it for the forum since, so p'raps it is a once a day or similar challenge - we shall see.

 

@madasaf1sh I have a second browser on mobile for MyO2, not needing incognito mode normally.

Sadly, on laptop, Chrome in Incognito mode is it. That said, Sign-In from top right does work ok in that mode, including the challenge - it strips all the huff from the URL, leaving just a nice, simple - https://accounts.o2.co.uk/signin

(unlike clicking MyO2 at top of Community Forum page and opening an incognito window there...).

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