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SIM not yet received

Sueb1950
Level 1: Joiner
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My account number is [MOD EDIT: PERSONAL INFORMATION REMOVED], mobile number [MOD EDIT: PERSONAL INFORMATION REMOVED]. I have received a bill for this of £4.67 yet I have not received the SIM. Please cancel this contract

 

MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts.

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Enlli
Level 68: Extraordinaire
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Nothing we can do here as we are just customers

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline

 

If you want to cancel

Guide: Cancelling Your Contract 

 

* FLAGGED 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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JD19
Level 1: Joiner
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i am in the same position !  Tried the customer service number but they insist on a number and security word that I apparently created, but didnt.  No SIM = no number.

 

Good luck, i will be watching :slight_smile:

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