Reward vouchers

Fliptoptan · ‎21-11-2023

On 30oct23 I spent £30 of my O2 Rewards on an Amazon gift voucher. I have not received any correspondance. I need a claim code to redeem the voucher. I spent nearly an hour on the phone & spoke to 6 different people. I was eventually told to contact Amazon, which I did, but that's O2's responsibility. What do I do next? Please help.

MI5 · ‎21-11-2023

@Fliptoptan

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Oxonian · ‎21-11-2023

@Fliptoptan

This thread seems to suggest that this takes 30 days :-

Solved: When do my amazon vouchers get sent? - O2 Community

https://community.o2.co.uk/t5/Other-Products-and-Services/When-do-my-amazon-vouchers-get-sent/td-p/1....

Hence, you might receive them within the next week.