Solved: Replacement sim

Anonymous · ‎19-11-2017

i lost my phone and have received a replacement sim. However, trying to activate this, O2 are asking for a code which they have texted to me. The phone is lost, so this cannot happen. Any ideas how to activate the sim otherwise? Thanks

MI5 · ‎19-11-2017

Call from another phone or ask live chat to activate it
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-11-2017

Call from another phone or ask live chat to activate it
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎21-11-2017

Hi @Anonymous! Did you have any luck yet activating your replacement SIM?

O2

Replacement sim

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived