Re: Regretting that i have purchased contract with...

Aabbcc · ‎21-06-2023

Really frustrating that I haven't received my sim yet after waiting for three days when it is advertised as 1 day delivey with 1sT cLaSs RoYAl MaIl. Spoke with sales team yesterday and was told i will receiving by end of the today and received nothing. Why isn't a big company such as O2 unable to do a basic thing like delivering a sim on time????? Really frustrating that I have to come to forum for answers and might as well have to give a call tomorrow when I have things to do. Not good enough O2.

MI5 · ‎21-06-2023

Once an item has been posted, no one has any control over the speed that Royal Mail move at I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Aabbcc · ‎22-06-2023

@O2Sarah any help will be appreciated, order number is [Removed].

gmarkj · ‎22-06-2023

I think you meant @O2Sarah- , but as MI5 points out as soon as it leaves o2 they have no control over speed of delivery...

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O2Sarah- · ‎22-06-2023

Thanks for the tag @gmarkj

@Aabbcc I will send you a private message so we can look into this

O2

Regretting that i have purchased contract with O2.