cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

Craig1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Refund
Message 1 of 6
2,344 Views
5 REPLIES 5

Craig1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Has anyone had problems getting refunds from 02
Message 2 of 6
2,341 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Frequently, it can take weeks to get them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
2,338 Views

Anonymous
Not applicable

Around 2 weeks I believe 

Message 4 of 6
2,334 Views

Cleoriff
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Craig1

You will have to keep persevering and ring them frequently. It's the only way.

If it's a refund of a deposit paid on a phone, then it's paid after 3 months of you paying your bill on time. You will get it on the  4th bill

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
2,318 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

I'm sorry to hear you're having some difficulties with a refund @Craig1. Depending on the situation the timeframe would be different - would you be able to let us know what kind of refund this was, so we can pass on your feedback to the Business?

 

 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
2,208 Views