This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Reference Code 08

Lorraine52
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎23-01-2024 14:38

‎23-01-2024 14:38

Hi, please help. I upgraded my iwatch on Christmas Day…..all was working lovely with mobile data etc. Call O2 on 30th December to cancel my only iwatch and the adviser cancelled the new watch by mistake & not we keep getting the dreaded Reference code o8 message. No lie I have call 202 about 30 times spoken to loads of advisors & to 3 Customer service managers, been put on to technical who are supposed to call within 5 days….wait the 5 days 3 times and no one has ever called me back. I even emailed the CEO of O2/Virgin, no response. I’m at such a loss what to do and so cross as it was working till O2 cancelled the wrong watch. Sorry for the long post :slight_smile:

Message 1 of 2
452 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 150595 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

‎23-01-2024 15:35

‎23-01-2024 15:35

@Lorraine52 

All we know is here Activate Apple Watch Guide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
439 Views
0 Kudos
Top Kudoed Authors
View all
Top