Re: network coverage improvement

Rawdinae · ‎29-09-2018

How accurate is the coverage checker? I get no coverage at home (IV17 0YF) yet when checking the coverage checker it suggests good coverage in and outdoors.

What are o2 plans to impr ove landmass coverage?

MI5 · ‎29-09-2018

They are theoretical computer simulations so not really accurate at all.
Indoor coverage can't be predicted very well either as building construction has a big impact on signal strength.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎29-09-2018

I'd also add that O2 only suggest good indoor/outdoor for 2g only, so set your phone to 2g so it doesn't try to get 3g or 4g and you should see an improvement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-09-2018

@Rawdinae O2 won’t divulge their plans or timescale to the general public