on 17-08-2024 11:28
It really would appear they don't want you to track premium (or any other) calls. I think that's out of order, you should be able to see the calls you've made. One for the Ombudsman's office, I think.
on 17-08-2024 11:46
@Rory15 wrote:It really would appear they don't want you to track premium (or any other) calls. I think that's out of order, you should be able to see the calls you've made. One for the Ombudsman's office, I think.
Only once you have been through the (extended!) O2 complaints procedure, or used Resolver to raise your complaint, @Rory15 - all here, if you scroll down some... https://www.o2.co.uk/how-to-complain
on 17-08-2024 11:57