on 28-06-2019 10:28
Hi all, I need some help please and wonder if you would try a test for me?
Just recently I am finding myself unable to kudo any post (except the review) when they are moved to the review/blog section.
I have mentioned this to management and they are unable to replicate the issue so we thought we would try and see if others are having the same problem?
I have tried on these two reviews.
https://community.o2.co.uk/t5/Reviews/This-is-Sony-Xperia-1/bc-p/1234957#M1657
https://community.o2.co.uk/t5/Reviews/My-Beautiful-New-S10/bc-p/1227899#M1627
Just to reiterate, I CAN kudo the review, I am unable to kudo any comment thereafter.
This is on PC using Firefox. I have also tried Chrome and get the same result.
All I need is people to try it and post their results.
It's only a test so you can kudo any post and then remove it immediately if you don't want it to remain.
Thanks a lot for your help.
Veritas Numquam Perit
on 01-07-2019 08:33
on 01-07-2019 08:33
Thanks @EmilieT
I did test it again at intermittent times over the weekend and still not working.
The weird thing is, I CAN mess about with the opening post (the review) I can remove the kudo I gave and then re-apply it again...though for posts after that, no joy at all.
Veritas Numquam Perit
on 01-07-2019 08:52
on 01-07-2019 08:52
Very strange indeed @Cleoriff ... hopefully more to follow soon from my end though
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on 01-07-2019 12:06
on 01-07-2019 12:06
I had a weird problem with Kudos very randomly some weeks ago, whereby when I clicked the Kudos button on different boards, nothing happened and the Kudos didn't register, which sounds similar to your issue @Cleoriff , however I got a red error bar at the top of the thread. The issue was intermittent for a couple of days and then disappeared and I haven't come across it again. Just got reminded of it when I saw your topic here.
on 01-07-2019 12:15
on 01-07-2019 12:15
I have never had an error message at all. I have also re-read @davethorp's guide on Cancelling your Contract which has now been moved to the blog section.
Prior to it being moved I could kudo any post. Now it's in the blog, I can't.
Veritas Numquam Perit
on 01-07-2019 12:26
on 01-07-2019 12:26
on 01-07-2019 12:39
on 01-07-2019 12:39
@MI5 wrote:
I've never been able to kudo answers in blog posts. Reported it years ago to Mercedes but never fixed..
I'll add you to the ticket I've opened, thanks for letting me know - out of curiosity, have you ever seen an error message when trying to give a kudo to a comment in a blog post @MI5?
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on 01-07-2019 12:42
on 01-07-2019 12:42
on 01-07-2019 12:43
on 01-07-2019 12:43
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on 01-07-2019 12:50
on 01-07-2019 12:50
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
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on 01-07-2019 12:50
on 01-07-2019 12:50
No error messages @EmilieT and yes, same @Cleoriff