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Premium texts from 85222

Jadeliza99
Level 1: Joiner
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Really haven't looked at itemised bill, but today I saw over £15 of charges and when I checked its 3 texts from 85222 per week. It's been going on for months. When I get the texts as it's about a competition I just delete them.
How can I stop them and how can they be getting money for sending me texts
Message 1 of 15
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MI5
Level 94: Supreme
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@Jadeliza99 wrote:
No idea what to do now

http://www.phonepayplus.org.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 15
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Cleoriff
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@Jadeliza99 wrote:
Thought I had, but checked bill today and there is 12 more, including 4 today. But I've not received any text. I texted back stop as I was adviced. No idea what to do now

There is a link here you may find useful

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

You need to contact O2 CS to tell them you have not used any of the numbers shown on your bill

Veritas Numquam Perit

Girl in a jacket
Message 12 of 15
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jonsie
Level 94: Supreme
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contact the company then make a complaint through PhonepayPlus

Customer care number:0149 475 0500
Customer care email:Customer.service@imimobile.com
Message 13 of 15
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Anonymous
Not applicable

most cases you will be told to send a text msg with the word  "stop" to 85222 you should then stop receving msg from them.

on a side note u may be charged for that msg you sent to them but at least u will not recive any more after that,

if you do however recive them still you can contact o2 explaning you have sent stop to that number but are still reciving weekly txt from them they can sort it out for you and u should recive a refund.

Message 14 of 15
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jonsie
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