Premium rate text

CaptPaul · ‎12-05-2020

Got txt yesterday from O2 that had just incurred 1st premium txt charge. Checked my bill on line and it stated "no additional charges".... maybe will show on next bill?

Thinking back, this may have been due forwarding suspiscious txt (from O2 suposedly!!) to 60599, which understood to be UK Gov fraud team who look into these (like emails - report@phishing.gov.uk).

I checked this number out on the net, and it came up as rated dangerous??

Please can someone kindly confirm the situation, and if 60599 is a premium txt number, and what the charge would be.

Mnay thanks,

Paul.

MI5 · ‎12-05-2020

@CaptPaul

You should forward texts to 7726.

It's a free number.

You can check premium numbers here https://psauthority.org.uk/for-consumers/service-checker

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎12-05-2020

@CaptPaul As well as forwarding the text to the number above, take a look at these links:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2