Premium rate services petition to O2 - Page 5

MI5 · ‎05-01-2019

EE have introduced a 2!step verification process for premium rate services.

Vodafone allow customers full control within the My Vodafone app.

O2 currently do nothing and many thousands of customers are scammed out of a lot of money every month.

What will you do O2!to keep up with the competition and protect your customers or are you happy to take a cut and leave customers exposed?

if you want to add your voice to this, please comment below.

Over to you, O2 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-01-2019

@MI5 wrote:
Or OFCOM could grow some balls and do what they have been put there to do, funded with our money......

Bet they haven't got a pair between the lot of 'em!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

blissgirl · ‎21-01-2019

@jonsie wrote:
@MI5 wrote:
Or OFCOM could grow some balls and do what they have been put there to do, funded with our money......
Bet they haven't got a pair between the lot of 'em!

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

blissgirl · ‎21-01-2019

I agree at what's been said OFCOM need to do more to stop these scammers

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

MI5 · ‎21-01-2019

They certainly should @blissgirl but nothing stopping o2 from doing something like Vodafone apart from greed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Robynfali · ‎24-01-2019

Totally agree, they need to sort this, should have to opt in to these services not opt out after you’ve been robber

MI5 · ‎25-01-2019

End of another week and still no response to my last email........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-01-2019

Head in the sand springs to mind....

Veritas Numquam Perit

MI5 · ‎25-01-2019

Speaks volumes to me.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Payforit_Sucks · ‎28-01-2019

On their website O2 Claim that they only "work with sellers we trust".

Do they really "trust" these companies?

They also say they'll "make sure you get your money back if your a victim of fraud". I haven't seen much evidence of any effort on the part of O2 to help victims of these plainly fraudulent companies.

It's really negligent of O2 not to call time on Payforit scams.

Phone payment scam? Need independent advice? Payforit Faq for O2 Customers

Help put a stop to these scams. Join our Facebook Group

Anonymous · ‎29-01-2019

They could say the same about these trusted partners they use