Solved: Premium & Info Services

Anonymous · ‎26-11-2016

Why I am billed for these unsolicited text messages. I think it is not fair paying for messages received from O2 for their promos, etc...

Bambino · ‎26-11-2016

@Anonymous The texts you are being charged for are not being sent to you by O2. You may have accidentally clicked on a link on Facebook or another social media service. Take a look at this link which may help you: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

I DO NOT WORK FOR O2

Bambino · ‎26-11-2016

@Anonymous The texts you are being charged for are not being sent to you by O2. You may have accidentally clicked on a link on Facebook or another social media service. Take a look at this link which may help you: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

I DO NOT WORK FOR O2

MI5 · ‎26-11-2016

As Bambino has said, the charges aren't from o2 texts, however, you can stop the o2 ones by editing your contact preferences in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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