cancel
Showing results for 
Search instead for 
Did you mean: 

Positive feedback

Gracie82
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Help giving positive feedback
Message 1 of 9
1,636 Views
8 REPLIES 8

Gracie82
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi
I've been trying to find a way to give positive feedback for an 02 CS agent called Frankie who has been brilliant. Just wondering if anybody knows how to do this? Thanks 😁
Message 2 of 9
1,632 Views

MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:
You just did slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 9
1,631 Views

Cleoriff
Level 94: Supreme
  • 127580 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Gracie82 

One of our managers @Marjo or @Martin-O2 will be in touch to get details tomorrow. They will pass it back to Frankie.

Thanks for posting. wink

Veritas Numquam Perit

Girl in a jacket
Message 4 of 9
1,628 Views

Gracie82
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Brill thanks MI5 and Cleoriff 👍
Message 5 of 9
1,625 Views

MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:
You're welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
1,605 Views

TallTrees
Level 52: Innovator
  • 12413 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Hi @Gracie82 

Thank you for trying to get positive feed back mentioned for Frankie, it's so welcome and our community Managers will pass this comment on for you.  This has been a particularly trying time for all customer service staff.

Best wishes and welcome to the o2 community forum....TallTrees 



HAPPINESS IS BEE SHAPED

Message 7 of 9
1,601 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks for sharing your feedback @Gracie82! I'll send you a quick message to grab some details so we can find out who you spoke to and pass on your kind words. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 8 of 9
1,569 Views

Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Great to hear you had a positive experience @Gracie82 ! cool

Message 9 of 9
1,552 Views