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Porting problems lasting over 10 days!!!

Salmashb
Level 1: Joiner
  • 1 Posts
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Registered:

I got my new sim from o2 and my old number supposed to port on 08/05/2024 but nothing happened. I have tried contacting o2 a number of times where I am told the issue will be resolved but each time I call they say it will take a few more days but nothing happens. I completely fed up and thinking of cancelling my contract as I have never had this issue with other providers before. I really need my old number as it’s an emergency number for schools etc. 

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Enlli
Level 66: Unequalled
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Registered:

Regretfully, this Community comprises of customers only so we can only point you back to O2

10 days is unacceptable.

You might try the social media teams but you may have to keep poking them.

Details in this guide

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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