cancel
Showing results for 
Search instead for 
Did you mean: 

Poor reception and very low data speeds

MrNice
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Continue to have poor reception and data speeds for calls and browsing since July 2020. Reported the issue several times but networks team send standard response of there being no issues in the area - East Farndon LE16
Message 1 of 3
775 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12866 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Will tag the gurus working today to see if they can help:
@O2Lisa @Korey01 can you see if you can work your magic?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
732 Views

O2Lisa
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

Thanks for the tag @gmarkj smiling

I'll message you privately @MrNice and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 3 of 3
730 Views