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Poor reception and very low data speeds

MrNice
Level 1: Joiner
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Continue to have poor reception and data speeds for calls and browsing since July 2020. Reported the issue several times but networks team send standard response of there being no issues in the area - East Farndon LE16
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gmarkj
Level 57: Major
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Will tag the gurus working today to see if they can help:
@O2Lisa @Korey01 can you see if you can work your magic?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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O2Lisa
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Thanks for the tag @gmarkj smiling

I'll message you privately @MrNice and get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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