Please hire people ho know how to work on pc

[Ionel80]

they don’t have qualified people in they shops!

[pgn]

Perhaps I am lucky, but most of the staff in the few (different) O2 shops I have been into over the years have been competent in the use of O2's computer-based sign-up process - was there a particular issue you wanted to highlight, @Ionel80?

[jonsie]

There are a few of those in customer service in the outsourced centres