on 26-08-2021 11:11
they don’t have qualified people in they shops!
on 26-08-2021 15:58
Perhaps I am lucky, but most of the staff in the few (different) O2 shops I have been into over the years have been competent in the use of O2's computer-based sign-up process - was there a particular issue you wanted to highlight, @Ionel80?
on 26-08-2021 18:41
There are a few of those in customer service in the outsourced centres
never-displayed