Phone Upgrade

[Anonymous]

Just looking for an honest answer.....

Why is upgrading through O2 so expensive?

I've been loyal to O2 for many years and have spent £1000's in the process

so why is my loyalty not being rewarded with your best deals?

I can find better and cheaper tariffs elsewear, i dont want to change but i'm not talkin £1 or £2 a month, i'm talking £20 a month with a package that offers more data and no upfront costs

so please...... your honest answer, why are you so exspensive?

thanks  

[MI5]

You need to call and ask them on 202 as we are all customers here not o2.
I can tell you what I think but it won't be an official answer.

[Anonymous]

You won't get any massive discounts if that's what you are thinking. It's the same deal for new & existing customers now

[jonsie]

Maximising profits and a take it or leave it attitude. Mnnn..... think that would sum it up! 

Personally I would leave it and go elsewhere after of course checking networks coverage. 

[Marjo]

Hey @Anonymous welcome to our community! Thanks for posting your feedback. Sorry to hear you're not finding the upgrades suitable for you. 😞 Which device were you thinking of upgrading to?