Phone Mast Still Down in East Sussex - TN36 Postco...

Help1 · ‎06-08-2018

Anyone else getting frustrated that they are not getting any mobile coverage in the TN36 postcode please ?

The mast has been out for weeks and I am paying for a service and not being able to use it

Anonymous · ‎06-08-2018

@Help1 Have you complained to O2 about it? Download the my network app & report the fault through there

MI5 · ‎06-08-2018

Once service is restored, you can call customer services for a goodwill gesture on your bill for the time you were without service.
Check here for updates http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎06-08-2018

And send em a tweet or drop a note on their FB wall about it too, the Social Media teams from O2 on both Twitter and Facebook are pretty responsive to such events, @Help1

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Help1 · ‎06-08-2018

thanks for all the sound advice all. We have complained and keep getting "we are working on it" Will go the Social Media route

MI5 · ‎06-08-2018

They will just say the same.
O2 will never give you a fix date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-08-2018

O2 never give out timescales or dates

O2

Phone Mast Still Down in East Sussex - TN36 Postcode

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