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Payment

Anonymous
Not applicable

I lost my card and my bil is needed to be paid tomorrow. How do I go about changing my card details?

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Cleoriff
Level 94: Supreme
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You can change your card details via MyO2

http://www.o2.co.uk/myo2

Other ways to pay..Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.
Automated payment line. Call either 0844 8090202 or 202 from your O2 mobile and choose option 1.3

Veritas Numquam Perit

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MI5
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Call cs otherwise your payment won't go through in time
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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You can pay via My O2 with any card in your name. If by direct debit it comes from your account not the card number.

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Cleoriff
Level 94: Supreme
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You can change your card details via MyO2

http://www.o2.co.uk/myo2

Other ways to pay..Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.
Automated payment line. Call either 0844 8090202 or 202 from your O2 mobile and choose option 1.3

Veritas Numquam Perit

Girl in a jacket
Message 4 of 14
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Anonymous
Not applicable
Would recommend you set up a direct debit (which is one of the terms and conditions of an o2 mobile contract) for future payments.

Avoids this type of stress.
Message 5 of 14
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Anonymous
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I have but I lost my current old one so I wanted to add my new one
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perksie
Level 69: Guiding Light
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@Anonymous wrote:
I have but I lost my current old one so I wanted to add my new one

Did you try MyO2?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Cleoriff
Level 94: Supreme
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@perksie wrote:

@Anonymous wrote:
I have but I lost my current old one so I wanted to add my new one

Did you try MyO2?


Seems not @perksie  I suggested it 3 days ago....Smiley Frustrated

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Girl in a jacket
Message 8 of 14
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Anonymous
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Do we have any payment guidelines that we could use in this kind of threads? We often see questions about this, might be worth to prepare a specific post clarifying how to do it. What do you guys think?
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MI5
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Good idea. 

Maybe @Cleoriff would like to do it?  wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 14
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