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Payment plan help

Jade1204
Level 1: Joiner
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on ‎08-04-2024 19:05

on ‎08-04-2024 19:05

I have set up a payment plan already o2 gave me bank details to do bank transfers to them, when i put the details in, my bank doesnt recognise them do i still go ahead with the payment and put what i need to in the reference?

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MI5
Level 94: Supreme
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on ‎08-04-2024 19:11

on ‎08-04-2024 19:11

@Jade1204 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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