Payment Breaks

[Gav97]

Hi all,

Just wondering if O2 offer payment breaks as I've come out of work due to a disability and currently struggling financially.

I should be receiving my disability benefit by June so that's still this month and next month I have to pay for (28th bill day) but I'm gonna struggle.

if they do issue payment breaks will my phone still be active as I need to make calls and texts for my disability claims.

Any advice? Thanks in advance.

[Bambino]

@Gav97 You would need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Enlli]

O2 don't normally do payment breaks

Best you contact Payment Management

You can get in touch with Payment Management team on 0800 902 0217 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm