POSITIVE FEEDBACK

Lizzie__ · ‎12-06-2020

I’m not too sure how else I am supposed to submit positive feedback regarding call centre staff so here it is.

I just upgraded my phone by telephone conversation with a lady called Helen. She was extremely helpful, chatty and polite and listened to all my concerns and questions. After realising I am a teacher she let me know of the discount I am eligible for which was fantastic.

I am very happy with the customer service provided and would like her to get the recognition she deserves for it.

Thank you 😊

Cleoriff · ‎12-06-2020

@Lizzie__

What a lovely post. I'll mention our managers here nd they can pass it on to Helen

@Marjo @Martin-O2 @LukasB

Veritas Numquam Perit

LukasB · ‎12-06-2020

Hey @Lizzie__ very nice to hear indeed! Thanks for sharing. And thanks @Cleoriff for pointing it out to us

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