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PLEASE READ BEFORE POSTING NEW NO SERVICE MESSAGES

adamtemp64
Level 66: Unequalled
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O2 have a major outage. NEW source of info http://blog.o2.co.uk/home/network-updates/

 

The service status page here http://status.o2.co.uk when working has the information.

 

If you check your location it will more than likley say everything is working fine. That is because the cell site is working.

 

Further down the page it has planned and unexpected sections in the unexpected section you will see the major issue.

 

Note the message here from the service status page

Live Results for BA8

 
  • Our network is currently working fine
    If we're doing work on the phone masts near you we'll tell you about it here.
    Updated 08:01 (refreshed hourly). Recent faults might not show yet.

 

  • Normal coverage for Voice, Text and Email (2G)
    Good indoors and outdoors.
  • Normal coverage for Mobile Internet (3G)
    Sorry, we do not have coverage here.
  • Normal coverage for Mobile Internet (3G900)
    Sorry, we do not have coverage here.
  •  
    Please note these coverage service results may not reflect problems on our core network that could cause service problems. Please see the table below for details of these.

 

 

Also on the bbc just now o2 have advised that the advice on another thread http://community.o2.co.uk/t5/Discussions-Feedback/SOME-TRICKS-TO-OVERCOME-THE-CRASH/m-p/254759 to disable 3g will resolve the issue.

Also the issue is on the o2 homepage now.

 

I am just another customer but have not been affected.

 

This looks like a data center issue preventing your sim card to register on the o2 network.

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Thank you Adam.

Most detailed post. I'll pass this around.
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Anonymous
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i cant use mine in 2g either so frustrated now
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perksie
Level 69: Guiding Light
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O2 have said 2G now restored to most areas, in fact mine has just returned at 8.33am.

 

Well done to the engineering staff. slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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im in swindon so im unlucky one then
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Anonymous
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I only use my phone on 2g Mode to save battery. Had signal/connectivity first thing. Nothing again now!
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perksie
Level 69: Guiding Light
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3G back on now in W Yorkshire at 8.55am. slight_smile

 

From the home page 8am:

 

Service update from O2:

08:00 – We can confirm that our 2G network service has now been restored. Customers who were affected should now be able to make and receive calls.

Our 3G service is starting to restore and customers should expect to see a gradual return of data services as the day progresses.

Customers affected may wish to try switching their mobile phones off and on as service returns.

We are sorry again for the inconvenience this has caused some customers and can provide reassurance that we continue to deploy all possible resources, and will do so until full service is restored.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Bambino
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There is no service at the time of writing this in North London. The service came on briefly, but has gone down again. Even the O2 status page has been down. I expect that things will gradually return over the course of the day.

I DO NOT WORK FOR O2



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perksie
Level 69: Guiding Light
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If it still won't work try it with 3G turned off.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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service back on for a couple of hours now gone off again Lancashire, hope its sorted soon
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