PCWorld (Dixons Retail plc) 30% Family and Friends discount with insurance on an simplicity sim.

[Anonymous]

Can anyone help me,

I've been with O2 for a couple years now, and have received a 30% Family and Friends discount. My contact recently ended and I want to get a Simplicity sim and keep the insurance on my iPhone 4s (I don't see the point of in getting tired down to an iPhone 5 for 24 months at the moment as Apple will bring out a new iPhone in several months).

I've always had the 30% Family and Friends discount as I work for PCWorld, they're a "partner company" as O2 stores where once called The Link, which was owned by Dixons, the owners of PCWorld. Anyway, I want to know if I can still get my discount and keep the insurance on my iPhone 4s. When I went into the store I was told that I can still get the discount, but they can't keep the insurance going on, they advised me to speak to the customer services over the phone. When I called them they told me that they don't do the 30% Family and Friends discount anymore, she didn't seem to give me an reason why, but kept telling me that I can get credit to my account instead (To be honest I think she was just wanted a sale -_-).

Anyway, can someone answer these two questions for me;
1. Can I still get my 30% Family and Friends discount?
2. Can I get a Simplicity sim and still get insurance on my iPhone 4s?

Thanks in advance.

[MI5]

I've no idea about the discount but I suggest you tallk to your HR dept as they are usually the ones that negotiate employee offers and discounts. As far as insurance is concerned there are many other places that you can take out (cheaper) handset insurance and you may even be covered on your home insurance anyway.

[Toby]

Thanks MI5