09-12-2021 14:29 - edited 09-12-2021 14:49
09-12-2021 14:29 - edited 09-12-2021 14:49
Why on earth are O2 taking orders online for items they will not fulfill. My order is stuck in limbo while the "sales" team apparantly have stock, but heaven forbid they release that stock for orders that have already being placed. I was given the option of cancle, or sit and wait. Not exactly good customer service.
THERE IS STOCK but only if you are a new customer.
on 09-12-2021 14:34
This has always been the O2 business plan...take deposits and orders
Not fair on consumers to have this type of business practice
Having said that, many networks and independent retailers are struggling with supply due to the circumstances the world finds itself in
The choice now is yours, wait or cancel and try to find an alternate supply