Oneplus 2 not receiving 4G/LTE

on 16-07-2016 16:22
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on 16-07-2016 16:22
Accepted Solutions
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on 16-07-2016 17:19
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on 16-07-2016 17:19
Some users, esp if you have just changed tariff's, have it missed off.
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16-07-2016 16:34 - edited 16-07-2016 16:36
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16-07-2016 16:34 - edited 16-07-2016 16:36
Can your phone receive 4g on Band 20 which is the o2 4g band?
NB, o2 also uses Band 3 (1800) in some areas but not all.
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on 16-07-2016 16:35
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on 16-07-2016 16:39
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on 16-07-2016 16:39
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 16-07-2016 16:47
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on 16-07-2016 16:47
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on 16-07-2016 17:10
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on 16-07-2016 17:19
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on 16-07-2016 17:19
Some users, esp if you have just changed tariff's, have it missed off.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-07-2016 17:20
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on 16-07-2016 17:20
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-07-2016 17:36
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on 16-07-2016 17:36
If you have a 4G tariff (most are these days) then it certainly sounds as though it needs to be enabled on your account. You need to call preferably rather than use live chat.

