ON HOLD FOR 40 MINUTES AND GAVE UP

[Anonymous]

Anyone know how we get through to o2 these days??

[jonsie]

Nowhere near the record yet....

[Cleoriff]

Well I am back on at 23.40 and no news yet....

[jonsie]

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@Cleoriff wrote:

Well I am back on at 23.40 and no news yet....

Guess they're closed. ..

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[Cleoriff]

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@jonsie wrote:

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@Cleoriff wrote:

Well I am back on at 23.40 and no news yet....

Guess they're closed. ..

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Well yes...there is that...:smileywink:

[Anonymous]

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@Anonymous wrote:

It's not always easy to predict the volumes of the calls into CS, but it's something that's constantly under review. You can contact O2 in many ways - the quickest being through Webchat or Social Media who can often point you in the right direction and assist you if you don't want to wait in the queue! I hope this helps.

MrTomes

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Seriously?
I have spent 3.5hrs trying to get through on phone - longest I hung about was just over an hour
I have spent 1.5hrs being passed from pillar to post on your chat, I have been in touch with Social media and even been in one of o2 shops - all I want to do is terminate contract and get as far away from o2 as I can but is proving damn near impossible

[jonsie]

Phone is your best option but it's proving great difficulty at the moment.