O2 shop on Oxford Street told me today my data only sim in does not allow any roaming at all.
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on 01-11-2023 16:44
Had troubles for a year and all account settings have roaming on but I was "unable to connect" to Orange 4G mast 300m away in France all summer and now O2 tell me that unless I pay off the contract and then change to a voice etc sim I should get a foreign SIM card.
That is not what was said when I took the Galaxy Book 2 Pro 5G contract las year.
Anyone else had the same feedback? Seems wrong to me but thought I would ask before I escalate it.
Thanks
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on 02-11-2023 21:22
Without written proof there are no grounds.
Said many times that data sims do not work abroad, never have and never will and never suggested anywhere that they did.
Any verbal communication otherwise is wrong and irrelevant.
If your "3in1" sim was for a phone it would work temporarily abroad in a laptop but would be caught by the system eventually and disconnected.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.


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