O2 down for pars of east london and kent?

[Anonymous]

Hello guys. Apparently o2 is down. Got 2 phones, checked them both at 6am coz i couldn't send txts and when i restarted phone, no signal no nothing. did same on other.
Their status page for postcode checker says its fine..updated hourly but not for past 3 hours and the msg below is
May 17, 2011
12:50 am
2G and 3G Service Interuption
We have identified a connectivity issue on our network which has affected both 2G and 3G service in parts of East London, North London and Kent. Customers in these areas may be experiencing difficulty in making or receiving mobile calls, texts or using data. Our Engineering team are working on the problem as a priority in order to resume full service as soon as possible.
So dont worry too much...as long as it comes back. So...yep Im worried

[Anonymous]

Most of the enterprises I have worked for have diverse cable connections for their telecommunications service. O2 don't seem to in this case. There have been other thefts of cable and equipment recently; I recall Vodafone having this problem in February at their Basingstoke site. Surely this should have prompted O2 to examine their own site security and backup.
I also think it is ridiculous that there is nothing on their website front page to advise customers of the problem. I know they spell it out on the blog page but not everyone knows about that.

[Anonymous]

I don't understand why the calls can't be diverted to voicemail at the very least and why there isn't some sort of back up system in place that doesnt take 12 and a half hours plus to kick in; especially after what happened with vodafone.
Been without phone now for 12 hours and as I work in a nightclub it's not exactly nice walking through east london at 2am on my own let alone without a working phone.
o2 needs to put this on their homepage, or at least a link to their blog. I had to sign up to the forum, then wait to be approved before I could find any of this out as I had no idea about the blog

[Anonymous]

How do you get to the blog site explaining the network down as there is nothing posted on their main website sorry new to this

[Anonymous]

How do you get to the blog site explaining the network down as there is nothing posted on their main website sorry new to this

Hello, it's mentioned on their network status page
http://status.o2.co.uk/
and the blog is at
http://blog.o2.co.uk/home/2011/05/netwo ... pdate.html

[Anonymous]

which theyve only just put up!!!

[Anonymous]

indeed!
6am i started this thread, and wasn't until...12 or so that they actually notified us about the blog update and what had actually caused this outage. Perhaps due the police involvement that they couldn't say more? But certainly, it took a long long time to get any info.

[Anonymous]

im in kent london borough of bexley my mobile internet is fine but cannot call or text

[sheepdog]

indeed!
6am i started this thread, and wasn't until...12 or so that they actually notified us about the blog update and what had actually caused this outage. Perhaps due the police involvement that they couldn't say more? But certainly, it took a long long time to get any info.

maybe because the people involved were on the o2 network....

[Anonymous]

indeed!
6am i started this thread, and wasn't until...12 or so that they actually notified us about the blog update and what had actually caused this outage. Perhaps due the police involvement that they couldn't say more? But certainly, it took a long long time to get any info.

maybe because the people involved were on the o2 network....

that ticked me i have to admit. yep i can almost see it, engineer realises whats happened, goes to call it in..oh crap.. what do i do now?

[Anonymous]

im in bexleyheath in southeast london/north kent and i have full signal and 3g but cant make calls or nething else. This is so frustrating. How can it take more than 12 hours to fix! This is ridiculos!!!!!!!!!!!!!

hey im near bexleyheath , well im in belvedere/ erith i have the exact same , full signal but cannot call or text