I have a 24 month contract, and am registered for O2 Wifi. I am also a BT Infinity customer and have BT Openzone/Wifi. BT is seamless. As I move around, if it finds a BT hotspot, it connects and I get internet. With O2, nothing works (like push notifications) until I go to a browser and it takes me to the O2 splash screen. Once I acknowledge that, I get internet over O2 Wifi. I have to do this at least once a day - not sure what the timeout is.
Why do we pay monthly customers have to put up with the splash screen? I ruins the experience. BT install a profile on my iPhone that allows me access without the splashscreen or login, and it's a great experience. O2 need to do the same for paying customers. I understand that they want the splash screen for non-O2 customers as there is advertising on there and their service is free.
Today I received an email from O2wifi telling me that I'd used 3GB of Wifi (which I find hard to believe, but there you go) and pointing out that it's free. That's nice. But I'm fed up with the splash screen and therefore I am going to forget the O2 network in my settings and stick to 3/4G. My tariff is for 8GB a month, and I barely use 1GB (probably as I am often connected to Wifi including when out and about [O2, Virgin on TfL and BT]). I will now drop O2wifi and use their 2/4G data and add some load onto the network there. When they can sort out the wifi splash screen thing, like BT have, then I'll be back on their Wifi and reduce the load on their celular network.
Sorry for venting, but hope someone somewhere will take note. Probably not....
