This is honestly the worst company you could ever even try to get a contract from, whoever reading this who has not already been bound into a stupid contract with this company PLEASE please please never trust them with your money and never even try to buy anything from them.
Tried to purchase a pay monthly device from them last week
Paid an amount upfront, then put my details for credit check but was unable to checkout as their website is hopeless
Was eventually accepted for the credit check but as their useless website couldn't let me checkout - so the order wasn't shipped
Okay, annoying but sometimes it happens
Spend 4 HOURS on the phone being transferred 15 times with different people all of incompetent department to try again
Was then trying to get another order done over the phone with an absolutely horrible wait time, paid upfront and then they rejected my credit after tanking it just a few days ago but not letting me complete the order, absolute joke and they haven't said whether i will even be able to get my upfront payments back even though they are so incompetent they can't get a phone done for me.
if you have just bought a contract, please please please get out of it, this company will NEVER honour their promises and will constantly try to pull wool over your eyes.
Please don't make the same mistake as me and never even think about ordering from this company, save your money, time and dignity as they have absolutely no respect for it.
also on the topic of the upfront payment they are holding it as 'credit for my next bills' acting as if they are ever going to need hundreds of my pounds for contract i can promise to god i will never enter.
