O2 Travel

[Anonymous]

Though I have always preferred the o2 network to the rest I'm becoming very close to changing myself and my family over to another.

after trying to get rid of o2 Travel for the past 3 years now once again today they have insisted that they have removed o2 Travel from my account ....once more( I got rid of it also last week) but apparently still it remained until today when I was dealt with by a very rude operator. Every time I go abroad I come back to a large bill, but only through them charging me every day for this Travel bolt on which runs out at £1.66 each day, and each day I maybe send two texts so I don't need o2 Travel, but they insist on putting it on...or not removing it...AGAIN. So another big bill, I read this morning how these phone companies are ripping folk off...now I can understand why. Never thought that o2 would be one of them...very disappointed.

[Anonymous]

I got caught out by this, another reason why i've had it with o2 this week after my LG G4 issue. Its only after my phone broke that i logged on and checked my bill to find i was charged 2x £4.99 for o2 travel when i was in the USA in december

Hadn't heard of it, wasn't aware it was on my account and i had turned mobile data off to just use wifi as I was so paranoid about being charged.

just done a webchat to get it taken off and was told that I'd consented when i upgraded last year. Pretty sure I didn't consent and the staff in store never even mentioned it as an option. Very concerned about the use of consent and just putting it on. 

[MI5]

O2 add it by default to ant tariffs sold directly by them.
If you buy or upgrade anywhere else you have to turn it on yourself.