Re: O2:Hello.you`ll only pay up to £1 for using da...

Anonymous · ‎13-09-2012

hi - i keep getting an o2 notification - it says -

O2:Hello.you`ll only pay up to £1 for using data on your phone today

: i get charged for these

i hardly use my phone,but my balance going down rapidly.

anyone any idea how to stop them

my phone is a galaxy ace - payg - data updates switched off - help

adamtemp64 · ‎13-09-2012

you need to turn all cell data access off to prevent this charge

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎13-09-2012

thanks - - any idea how i do this ??

adamtemp64 · ‎13-09-2012

not sure on your phone it will be in the settings somewhere

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

perksie · ‎13-09-2012

Any help?

http://telecom.custhelp.com/app/answers/detail/a_id/27756/~/enable-or-disable-background-data---sams...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎13-09-2012

i already had background data switched off, (is this the same as cell data)

Anonymous · ‎13-09-2012

Background data and cell data can be two different things. Background off stops apps updating when you don't have them open. Ordinary cell data may come into play when you open the app.

MI5 · ‎13-09-2012

Hold the power button for a few seconds and a menu will pop up (same as when you turn phone off) One of the options on the menu should be to turn off data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-09-2012

You need to learn how and when to use the wi fi or 3g (mobile network) internet connection on your phone. For someone on a basic PAYG connection, with no included data, which is what you seem to be on - here are the basic rules to save money:
1. When you have a free wifi connection (ie at your home, a friend's home or free wifi zone, eg Wetherspoons bars etc) USE THAT!
2. When you DEFINITELY NEED an internet connection on your phone and your ONLY option is to use the o2 3g network, then ONLY turn it on for the time you need it and TURN IT OFF as soon as you have finished.
3. In your phone settings set application or core phone OS updates to ONLY run when you have a WiFi connection.
Basically you need to do enough reading and research to learn how to use your phone.
Good luck