O2 Guru

[Anonymous]

So, I was casually browsing the O2 site just now and discovered O2 Guru and the TV section!

http://www.o2.co.uk/guru

Why havent O2 made this resource more obvious? Videos and other resources for each phone! Its really good!

If you're having problems with your phone, make the link above one of your first ports of call.

[Rycal]

I agree they're very good. I don't know why O2 don't use stuff like this in their television marketing. Really show off the Gurus and what they can do while also explaining that they're ready to help regardless of what network the customer is on. No other network is doing this.

[Anonymous]

We've got plans

[Anonymous]

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@Anonymous wrote:

We've got plans

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...to include us helpful community members in the videos because we're so awesome?

[Anonymous]

You're too smart. We're going to have to make you disappear now

[Anonymous]

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@Anonymous wrote:

You're too smart. We're going to have to make you disappear now

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Knowledge is power.

It is no good to try to stop knowledge from going forward. Ignorance is never better than knowledge.

Enrico Fermi (1901 - 1954)

[Rycal]

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@Anonymous wrote:

We've got plans

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Interesting, id love to hear about these plans 

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

You're too smart. We're going to have to make you disappear now

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Knowledge is power.

It is no good to try to stop knowledge from going forward. Ignorance is never better than knowledge.

Enrico Fermi (1901 - 1954)

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I wouldn't have said that if I didn't want to hint at something, don't you think?

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

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@Anonymous wrote:

You're too smart. We're going to have to make you disappear now

---

Knowledge is power.

It is no good to try to stop knowledge from going forward. Ignorance is never better than knowledge.

Enrico Fermi (1901 - 1954)

---

I wouldn't have said that if I didn't want to hint at something, don't you think?

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Hi Chiara,

Im not much good at guessing games !

Im still waiting to hear feedback about ;

Outcome ,if any, of the extra training Live Chat are undergoing / gone.

I want to be confident in directing members and myself to use this facility.

http://community.o2.co.uk/t5/Off-topic/Mobile-amp-Full-Version-of-02-Community-Forums-on-my-phone/td-p/429336

The re introduction of the rich editor for the mobile option of the forum.

http://community.o2.co.uk/t5/Discussions-Feedback/Forum-login-timeout/m-p/457192#M33189

The increase of login to the forum time out period / tab to check to keep logged in.

[Toby]

Hey bandofbrothers,

A little bit of info on logout times.

This is short at the moment due to security reasons in regards to members registering with their MyO2 details.

We're currently working on a new and easier registration/sign-in process for everyone which will allow us to lengthen the log in timeout time to whatever is best. How much time would you think would be sufficient for a log in timeout? On some sites its 3 hours, some its a day, some its permanent until you sign out. Would love to hear your thoughts.

Toby