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O2 Guru Service

Anonymous
Not applicable

On Wedneday 31st December I had an appointment booked with the Guru at the shop in Ipswich.  I arrived at the shop to be told that the Guru wasn't in that day.  This after waiting in a queue for 15 mins.  Why was I allowed to book the appointment if the Guru wasn't going to be in that day or if he was sick then why wasn't I informed earlier that he wasn't going to be there.  I wasted 2 hours getting there and back and waiting about in the shop.  The staff were very good and tried to help but were unable to do so.  I am very annoyed about this and would like an explaination please.

Message 1 of 42
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MI5
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Nothing Apple say's surprises me... logical or otherwise !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 31 of 42
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Anonymous
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@MI5 wrote:
So why would Apple say that and then do something that prevents users from keeping wifi on.....?

I touched on this in another thread the other day. 

 

Could the networks and Apple be in cahoots?  Networks make £0 from wifi but £ billions from gsm.

 

Call me cynical bit. ......

 

(And for the legal experts here I am not accusing anyone of anything so no multi billion legal battles please. .........oh sorry that is Apple v Samsung! ) 

 

Zipped

Message 32 of 42
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Cleoriff
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Well another conspiracy theorist..... I thought this was only @Beenherebefore  who could come up with these conspiracies..LOL

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Girl in a jacket
Message 33 of 42
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jonsie
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Message 34 of 42
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Anonymous
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logic has its own rewards
Message 35 of 42
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MI5
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Indeed.... wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 36 of 42
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Beenherebefore
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@jonsie wrote:

Apple and logic...never seen the 2 words in a sentence!


"It is beyond my logic why anybody would buy an Apple product"

"My life is a facsimile of a sham"
Message 37 of 42
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Bambino
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@Anonymous wrote:

@MI5 wrote:
So why would Apple say that and then do something that prevents users from keeping wifi on.....?

I touched on this in another thread the other day. 

 

Could the networks and Apple be in cahoots?  Networks make £0 from wifi but £ billions from gsm.

 

Call me cynical bit. ......

 

(And for the legal experts here I am not accusing anyone of anything so no multi billion legal battles please. .........oh sorry that is Apple v Samsung! ) 

 

Zipped


I wouldn't go so far as to say that they're in cahoots, but I'm sure the networks aren't falling over themselves to tell Apple to fix the software so it doesn't default to cellular in sleep mode. There's millions to be made out of unsuspecting customers by keeping quiet about it.

I DO NOT WORK FOR O2



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Message 38 of 42
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jonsie
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@Beenherebefore wrote:

@jonsie wrote:

Apple and logic...never seen the 2 words in a sentence!


"It is beyond my logic why anybody would buy an Apple product"

There's always one smartass!....LOL

 

Message 39 of 42
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Cleoriff
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@jonsie wrote:

@Beenherebefore wrote:

@jonsie wrote:

Apple and logic...never seen the 2 words in a sentence!


"It is beyond my logic why anybody would buy an Apple product"

There's always one smartass!....LOL

 


Never one to resist a challenge though.....  No more than I expected Happy Dance

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Girl in a jacket
Message 40 of 42
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