O2 Community App

[Oxygen87]

I think it would be a really good idea to have a stand alone O2 community app for both Android and iOS! Something that you can just access through one click of a button instead of all these sign in processes. I find that if you click the link currently to reply to a message, you type the message out and then get stuck in a login page loop! Meaning you lose your message and have to access the website again and login again and type it all out again! Becomes annoying after a while! I think O2 customers would be more likely to use the community as well if there was a stand alone app for it.

[Oxygen87]

Yep!

[EmilieT]

@jonsie @Oxygen87 I thought I did reply in here, sorry guys! We did pass on your feedback on how a Community app would be useful, we'll let you know if we get any update on this idea

[Hopeful2BHappy]

May I ask if there are any news on the O2 Community app, please?! I haven't heard anything about it for a while, hence my brief message.
Kindest regards, 😊

[EmilieT]

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@Hopeful2BHappy wrote:
May I ask if there are any news on the O2 Community app, please?! I haven't heard anything about it for a while, hence my brief message.
Kindest regards, 😊

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@Hopeful2BHappy There isn't any progress on this idea for now I'm afraid, but we've taken note of it and if anything changes we'll let you all know of course

[Hopeful2BHappy]

Hello Everyone,

Any news yet ref. O2 Community App? My previous post is still valid.

Many thanks

[jonsie]

I doubt we will ever see one....

[Oxygen87]

@Hopeful2BHappy in the reply @EmilieT sent before she left the community, it said that theres no progress on the idea for now so I basically think that means it's not going to happen.

[Hopeful2BHappy]

Thank you Jonsie, I still believe it will be helpful though...

[jonsie]

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@Hopeful2BHappy wrote:
Thank you Jonsie, I still believe it will be helpful though...

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Yes I agree with you but we have been asking for a couple of years. I believe it was my good self that first asked for this.

[Oxygen87]

It would because yet again I've come straight from the email notification and typed out my reply, then it takes me to the login screen where you literally cannot login, you put your details in, press the login button and it takes you back to the login screen, in the process of doing this your reply message is lost so I have to type into Google O2 Community which when Iogin takes me straight to the My O2 page so then I have to faff searching for the community page and then finding the post to reply! It really does do my head in because it's not straightforward.