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O2 30% Open Discount

Anonymous
Not applicable

I have this bolt on on my account but cant see where the full 30% is taken.

 

My latest airtime bill was £73 before tax yet only £5.81 was deducted.

 

Is the discount only applicable to the basic tarrif?

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jonsie
Level 94: Supreme
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The 30% is only off the airtime not the whole plan. So your tariff only is reduced by the 30%.

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MI5
Level 94: Supreme
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The discount is off the basic airtime part of the payment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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The 30% is only off the airtime not the whole plan. So your tariff only is reduced by the 30%.

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Anonymous
Not applicable

thanks. need to watch what I spen abraod now as I thought it was the full airtime bill

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Peanut
Level 3: Thinker
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Are you on a Refresh plan? The 30% discount is only available on the airtime part of a Refresh plan.
I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.”
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MI5
Level 94: Supreme
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No sorry. Neither does it come off any bolt ons.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mark_1980
Level 5: Ponderer
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In fairness to O2, they do make it quite clear when they apply the discount that it's only applied to the tariff part of the contract and not the handset cost.
I don't care what rank I am and neither should anyone else.
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