Solved: NxtNation?????? Most ExtremeTV???

Fi2 · ‎02-01-2017

Just received a text 'Thank you for subscribing to MOSTEXTREMETV for £4.50 per week until you text STOP to 64055 or phone 0118 324 4333.'

I didn't subscribe !!!

Looked at my O2 bill. Just seen a £4.50 charge for NxtNation. Didn't order that either.

Any suggestions /similar experiences? What should I do?

Thank you.

Fi

MI5 · ‎02-01-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎02-01-2017

See help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fi2 · ‎02-01-2017

Thank you .

Cleoriff · ‎02-01-2017

You may have inadvertently clicked on a link somewhere. Facebook is the worst offender..

Veritas Numquam Perit

jonsie · ‎02-01-2017

Best option is to call their customer care number.

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-01-2017

Good luck and let us know how you get on with them....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fi2 · ‎02-01-2017

Thanks. Will be extra vigilant.

Cleoriff · ‎02-01-2017

Google shows NxtNation is related to game player platforms https://www.bungie.net/en/Clan/Forum/287780

https://www.facebook.com/TheNxTNation/

Veritas Numquam Perit

jonsie · ‎02-01-2017

It's damned annoying and many people don't even check their bills. Good luck on getting it sorted.

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-01-2017

I had almost the same thing but with WWEmobile. I must of clicked a link at some point by accident but I have no recollection of doing it. I got the text STOP message but assumed that message was a scam itself and I wouldn't actually be charged unless I responded. Next day got a 2.50 charge. I've cancelled it now and glad it didn't take more but it's weirded me out how easily I got billed.